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Data protection is for life, not just Data Privacy Day

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Governance Design: Circular Economy and the EPR

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4th UK CCUS & Hydrogen Decarbonisation Summit: Projects & Innovation

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Introduction to the Heat Network Efficiency Scheme (HNES) Webinar

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Exceptional Service

We go further to deliver more for our clients.

  • Exceeding your Expectations

     

    We are proud of the quality of our work and the insight we offer across sectors including energy, cyber security, health and beyond.

    Our high-performance service, has also seen Gemserv become the provider of choice for many organisations in our markets. Some of our existing clients have worked with us for many years, further highlighting the impact we deliver and the value we add across every brief every time.

  • What is Exceptional Service?

     

    Listening to our clients is at the heart of our approach to exceptional service. We see every interaction as important in building trust, and going above and beyond to deliver our best work. We actively encourage feedback and are always exploring new ways for clients to be able to tell us what they think. This enables us to constantly learn and improve so we can go further.

    We focus on outcomes rather than statistics, with improvements based on what clients need rather than what we think they want. We encourage a culture where our staff are empowered to take ownership and are given the right tools to deliver high-performance services.

    Many of our clients have worked with us for years and are testament to our commitment in delivering best-in-class consultancy