Key role played by biomass scheme in the past, present, and future of renewable heat

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Case Studies

ISG Ltd Case Study

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Upcoming Events

WEETF: Next steps for retail energy markets in the UK

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International Women's Day Webinar: Why diversity is key to delivering a successful net zero

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Scheme Management

We design, develop and manage assurance schemes for some of the most significant industry initiatives including smart metering and retail market entry.

Our Scheme Management services

We develop and implement governance frameworks, processes and procedures across sectors.

Our insight into what works well and the methods and tools to achieve consensus – often across many different stakeholders – helps clients establish, develop and improve governance.

We provide advice on issues including the setting up of central market arrangements, operation of codes across different jurisdictions and market entry requirements.

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Making competition work effectively

  • Good governance isn’t simply about laying down and enforcing the rules to make sure a market works – it is also about stimulating innovation and enabling change to benefit consumers.

    Integrity is essential to make sure key regulatory decisions are made in an informed way and that stakeholders buy into them.

    Finding the right balance between protecting consumers yet opening markets to new entrants is crucial, especially in areas such as energy where technology is transforming the electricity sector into a smart system.

  • That’s where Gemserv’s expertise comes into play – we collaborate with all stakeholders to ensure regulated markets deliver the desired outcomes for policymakers, regulators and consumers.

    Our governance services allow fair, dynamic and innovative market arrangements to be established, giving participants a voice in developing the policies and regulations that govern their activities and allowing everyone to compete on a level playing field.



MRASCo was established 21 years ago and the energy industry has come a long way since then. Under the stewardship of the Master Registration Agreement (MRA) the lights have stayed on across the UK for over two decades and it will continue to play a key role in the development of the Retail Energy Code (REC). Gemserv and MRASCo are proud to share our short documentary – SWITCH – which celebrates the successes of the MRA.

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Our Scheme Management Work

Our Capabilities

  • Consultancy

    Our expert consultancy services help businesses make the right decisions and gain competitive advantage.

  • Data Protection, Security & Risk

    We are an expert provider of professional services enabling the data revolution. We help businesses gain a competitive advantage through building trust with their consumers in handling data.

  • Digital Transformation

    We are an expert provider of professional services supporting organisations meet the challenges and opportunities of digital transformation.

  • Regulatory

    Our services help establish and maintain innovative market arrangements to enable change and ensure everyone can compete on a level playing field.

  • Project & Programme Management

    We provide professional services enabling the transformation of industries. Using our insight we work collaboratively with stakeholders to ensure complex markets work for everyone ...

  • Procurement & Commercial

    We provide strategic procurement and supply chain management services and will work with you to deliver value throughout your procurement and contract management activities.

  • Scheme Management

    We design, develop and manage assurance schemes for some of the most significant industry initiatives including smart metering and retail market entry.

  • Strategy

    We support organisations with their strategy formulation and implementation, helping them achieve their vision.

  • Testing & Assurance

    Our professional services help organisations develop robust processes to meet regulatory and best practice standards. We also help clients prepare for key changes to existing mar ...