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What We Offer You

A job should always offer you more then just financial rewards and whilst we are competitive within our industry we look to go above and beyond for our people. At Gemserv we offer a number of opportunities for staff whether it be benefits such as childcare vouchers or flexible hours to numerous development opportunities inside and outside of work. We are committed to retaining our staff and attracting talent from all walks of life.

Benefits at Gemserv

We offer an attractive package of benefits in addition to highly competitive salaries. These include a company bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, cycle to work scheme and more.

Our innovative ‘Beyond Pay’ approach also includes remote working, flexible working patterns, secondments onto new projects and the ability to buy or sell annual leave. The nature of our work means staff sometimes have to work outside of normal office hours or put in additional hours ahead of deadlines, but in return they also enjoy a significant degree of flexibility to manage their time.

As well as financial bonuses, we have a number of other reward and recognition initiatives including employee and manager-led award schemes. There are regular company team building events and social and charitable events to provide opportunities to give something back to the local community. Perhaps the most valuable benefit for many of our staff is the support we offer to build their careers.

Living Wage Foundation

Gemserv is an Accredited Living Wage Employer and has been certified by the Living Wage Foundation.

We are committed to paying our staff at least the London living wage and expect the same of our suppliers.

Disability Confident Committed

Gemserv is a Disability Confident Committed Employer. We have committed to:

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people who meet the minimum criteria for the job
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people

View our Disability Confident Certificate.

Peace Of Mind

Life Assurance

Gemserv provides a death in service benefit of up to four times an employee’s salary.​

Employee Assistance Programme

Gemserv is committed to caring for the health, safety and welfare of all employees. An Employee Assistance Programme (EAP) provides a 24-hour a day, 365 days a year, free phone helpline and online support which provides staff with access to telephone counselling, practical information and guidance for both personal and work-related issues.

Employee Wellbeing

As part of our commitment to creating a healthy workplace culture and promoting a progressive approach to mental health, we have fully trained Mental Health First Aiders and regularly run mental health awareness workshops. By taking the same approach to mental health as to physical health we believe we will be better placed to continue improving the wellbeing of all our staff.


At Gemserv, we like to work hard and play hard! As well as Christmas and Summer parties, monthly ‘Gembars’ are staged featuring quizzes and gaming where the whole company comes together to socialise.

Your Growth


Learning and development is viewed as a continuous activity and part of everyone’s day-to-day work. Our strategy is regularly reviewed to identify where there are opportunities to further develop our people. The significant investment we make in learning and development ensures employees can progress their careers with us, whatever their aspirations. Many of our Senior Management Team have been promoted from within and now provide development and career support to others.

Career Development

We are passionate about our employees reaching their potential and career aspirations and our Performance Development System places our employees at its heart. We offer structured career progression based on performance, potential and opportunities, either through promotion or working on new projects. We will work with you to achieve this through regular dialogue and ongoing reviews of your performance, targeted personal development initiatives and career aspirations. All this will enable you to develop the skills, experience and behaviours needed to fulfil your potential.

Performance Awards

To create an environment in which exceptional performance and contribution are recognised and rewarded we operate two schemes.

  • Employee Rewards Scheme – Recognising outstanding performance each quarter. Employees are invited to nominate colleagues for exceptional performance and winners are rewarded with a £1,000 bonus.
  • Line Manager’s ‘Thank You’ Scheme –  Enabling Line Manager’s to recognise and reward exceptional performance by a team member.
  • Company Bonus Scheme – The Company’s bonus scheme focuses on rewarding performance based on the contribution all staff members can make towards the achievement of the Company’s Strategic Objectives and their personal targets. All staff members eligible for the scheme will have a bonus percentage eligibility which varies by grade and outlines the amount of bonus that could be earned (as a percentage of base salary) subject to company profit performance, company strategic measures and personal performance