Gemserv – A Trusted Partner to the Public Sector
Gemserv specialises in consultancy and outsourcing services. Through our expertise – such as in digital transformation, cyber security and programme management – we are helping address challenges right across the public sector.
We understand the increasing pressure to deliver ever-more efficient and tailored services, while keeping costs under control. This includes the drive to place more services online, the increasing use of artificial intelligence and machine learning to speed up delivery, and understanding the potential value of the vast amount of data held by public bodies.
Gemserv is able to draw on deep experience – whether that’s supporting the government’s roll out of 53m smart meters across Great Britain or helping a major police service to handle its facilities management information securely – and we stand ready to help other public sector organisations with their digital journey.
Gemserv's Awards And Certificates
Gemserv are accredited and certified according to the requirements of complex public sector projects. Find out more about Gemserv’s awards and certificates below.
Social Value
As a purpose-driven business we understand the opportunity to drive better social and environmental outcomes through public procurement. Leveraging the nearly £300bn in annual spend by ensuring social value is evaluated in bids is a positive move by the government, and Gemserv can help procuring authorities and those bidding for contracts fulfil this new requirement.
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Why AI can cause more problems than it solves
Who can be held accountable when the use of digital tools go wrong? Ofqual was forced to backtrack after it used an algorithm to predict A-level and GCSE students’ results, which led to grades being generally lowered compared with previous years and teacher-predicted grades. The department has since decided to use students’ predicted grades, as opposed to the algorithm, as the method of determining results. Are the algorithms actually to blame?
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