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Public Sector

Our professional services are helping improve vital public services.

Gemserv – A Trusted Partner to the Public Sector

Gemserv specialises in consultancy and outsourcing services. Through our expertise – such as in digital transformation, cyber security and programme management – we are helping address challenges right across the public sector.

We understand the increasing pressure to deliver ever-more efficient and tailored services, while keeping costs under control. This includes the drive to place more services online, the increasing use of artificial intelligence and machine learning to speed up delivery, and understanding the potential value of the vast amount of data held by public bodies.

Gemserv is able to draw on deep experience – whether that’s supporting the government’s roll out of 53m smart meters across Great Britain or helping a major police service to handle its facilities management information securely – and we stand ready to help other public sector organisations with their digital journey.

Public Sector's Industry Expertise

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    Governance Design: Broadband and Landline Switching

    The UK communications regulator – Ofcom – required the implementation of a centralised and streamlined switching process for broadband and landline customers.

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    Governance Design: Circular Economy and the EPR

    Government committed to introducing packaging Extended Producer Responsibility (EPR). Whilst the benefits of introducing an EPR are clear, there are numerous approaches to implementing it.

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    Procurement and Procurement Support

    A state-owned economic development organisation (set up by the Government) needed to identify and procure a suitable Fund Manager to administer an investment fund on its behalf.

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    Scheme Management: Smart Metering

    The Smart Energy Code defines the rights and obligations of energy suppliers, network operators and other parties involved in the end-to-end management of the roll out of 53m smart meters in GB.

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    Scheme Governance and Design: Microgeneration Certification Scheme

    The MCS is a standards organisation that was founded in 2006. It certifies low-carbon installations and installers used to produce electricity and heat from renewable sources.

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    Grant Management Schemes: Heat Network Investment Project

    BEIS wanted to promote heat networks installation and they needed a service to assess and process applications for grant funding.

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    Regulation and Regulation Management: Switch Energy Supplier

    Competition in the energy market is governed through the Retail Energy Code which consolidated multiple switching arrangements into a single regulatory code.

Social Value

As a purpose-driven business we understand the opportunity to drive better social and environmental outcomes through public procurement. Leveraging the nearly £300bn in annual spend by ensuring social value is evaluated in bids is a positive move by the government, and Gemserv can help procuring authorities and those bidding for contracts fulfil this new requirement.

Find Out More

Recent Thoughts: Public Sector

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    News, Press Release, Blog

    Gemserv appointed delivery partner for Heat Network Efficiency Scheme (HNES)

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    Blog

    COP27: What is EPR and why is it important?

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    Blog

    COP27: Breaking the cycle of previous COPs

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    Blog

    Can celebrity be used to drive a circular economy?

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    Blog, Insight

    Supporting Social Housing Retrofit Ambition

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    Blog, Insight

    We must focus on the root causes of NHS challenges and not ‘firefight’ the ABCD symptoms

  • Gemserv Teach First BNP Paribas sustainability education

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    Press Release, News

    BNP Paribas launch three year partnership with Teach First and Gemserv to invest in children’s sustainability education

  • Flexibility Markets & Demand Side Response are a game changer for UK

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    News

    Gemserv to support BEIS on Automatic Asset Registration (AAR) Scheme

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    Blog, Insight

    Supporting Energy Efficiency Retrofits: Market Research Study

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    Blog

    One year until Scotland's DRS: What are the challenges and opportunities for Deposit Return Schemes across the UK?

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    Blog

    Stop the count! Cyber risk delays Conservative leadership vote

  • New Prime Minister - Number 10 Downing Street

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    Blog, Insight, Thought Leadership

    The first 100 days – four key policies for the incoming Prime Minister

  • Cyber Threat Intelligence Padlock

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    Press Release, News, Capabilities

    Gemserv launches intuitive Cyber Threat Intelligence portfolio

  • Pile of plastic rubbish - Plastic Free July

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    Insight, News

    Thinking about Plastic and the Circular Economy

  • A crowded high street

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    Insight, Thought Leadership

    Transforming Britain

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    Press Release

    RetrofitWorks to lead Mayor of London’s Warmer Homes programme

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    Insight, Blog

    As cyber alert levels rise, the NHS steps up resilience through prevention management workshops

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    Blog, Insight

    Right to repair – consumers, producers, and the state: a changing relationship

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    Press Release

    Gemserv to work alongside BEIS to deliver the Green Heat Network Fund (GHNF)

  • Hydrogen renewable energy production - hydrogen gas for clean el

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    News

    Gemserv secures BEIS contract to support the proposed Industrial Hydrogen Accelerator innovation programme

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    Press Release, News

    Financial Times names Gemserv as a Leading Management Consultancy for second year running

  • Housing estate

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    Press Release

    BEIS announce Gemserv as Delivery Partner of the Heat Network Efficiency Scheme Demonstrator

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    Blog

    The Digital Divide – Are these missed opportunities?

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    Case Study

    Delivering the optimum commercial and procurement solutions on time and on budget for the British Business Bank

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    News

    Gemserv 2021 Stakeholder Survey: Purpose Driven

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    Blog, Insight

    An EV revolution is needed

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    Blog, Insight

    Featured in Utility Week: Tackling domestic energy efficiency after the demise of the Green Homes Grant

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    Press Release, News

    Gemserv appoints David Brown as new independent Non-Executive Director to the Board

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    Blog

    Transformative technologies and their ethical challenges for law enforcement

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    Insight, Blog

    Making Social Value in Procurement Successful

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    News, Insight

    Key Announcements: March 2021 Budget Briefing

Meet Our Experts

Trevor Hutchings

Director of Strategy, Communications and Public Sector
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Will Taylor

Senior Public Sector Consultant
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Ian Hirst

Partner, Cyber Threat Services
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Kaveh Cope-Lahooti

Principal Consultant - Data Privacy
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Mike Entwistle

Managing Consultant, Commercial and Procurement
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Brendan McGarry

Principal Consultant
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Fiona Chestnutt

Senior Consultant
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