The Energy Act: Future regulation of energy smart appliances

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Case Studies

Powering Alt HAN Co.'s Smart Meter Rollout

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LEMA Summit 2024

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Digital Operation Resilience Act (DORA) - Is your organisation on track?

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Our services help establish and maintain innovative market arrangements to enable change and ensure everyone can compete on a level playing field.

Our Regulatory Advisory Service

We develop and implement governance frameworks, processes and procedures across sectors.

Our insight into what works well and the methods and tools to achieve consensus – often across many different stakeholders – helps clients establish, develop and improve governance.

We provide advice on issues including the setting up of central market arrangements, operation of codes across different jurisdictions and market entry requirements.

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Making competition work effectively

Effective regulation is key to ensuring competitive markets work with integrity.

Good governance is the foundation for ensuring that key regulatory decisions will be informed and to gain stakeholder buy-in.

In markets such as energy, where a shift to a smarter system is underway, governance is an enabler for change but also protection for consumers as they engage with new devices and providers.

Our governance services help fair, dynamic and innovative market arrangements to be established. That enables all participants to have a voice in developing the policy and regulations that govern them and that everyone can compete on a level playing field.

We work in collaboration with all stakeholders to ensure regulated markets deliver the desired outcomes for policymakers, regulators and consumers.

We have played a key role in some of the most significant initiatives seen in the European energy sector.

From operating the electricity retail governance arrangements, supporting the GB smart metering rollout to establishing the Single Electricity Market in Ireland. Our experience gives us deep insight into how best to approach challenges and what works in practice for all stakeholders.

Our consultants have vast experience in understanding, implementing and assuring regulatory requirements in the retail energy markets and have worked for large and small energy suppliers, regulators and central delivery bodies.

Using our extensive experience and expertise, we are able to help businesses navigate the changing energy landscape during periods of unprecedented change and disruption in the market.

Energy Regulatory Services

    Regulatory Change


    The energy market is experiencing an unprecedented period of disruption as a result of regulatory change to support the move to a decarbonised, decentralised and digitalised energy system. While this change presents valuable opportunities to improve competition in the market and outcomes for consumers, this can also create challenges for new or established businesses when assessing and implementing the required changes to their businesses.

    Our Regulatory Services team have direct experience in implementing required business changes to comply with regulatory requirements across energy suppliers, supplier agents and technology service providers, and can assist with undertaking impact assessments, identifying solution options, process development and implementation.

    Compliance & Risk


    Gemserv has significant experience in implementing compliance and assurance regimes in the energy market, supporting new market entrants through market entry requirements, providing market level assurance as the Gas Performance Assurance Framework Administrator and operating the Smart Metering Device Assurance Scheme.

    Our Regulatory Services team have experience in implementing compliance frameworks and assurance regimes, and are able to assist you with:

    • Understanding Regulatory Obligations and Principle Based Regulation
    • Compliance Assessments / Regulatory Gap Assessments
    • Implementing Compliance Frameworks / Assurance Regimes
    • Supporting Internal and External Audits
    • Developing and Implementing Compliant Processes

Our Energy Service Offering

Our consultants have experience in understanding regulatory requirements and have worked for energy suppliers, regulators and central delivery bodies.

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Our Capabilities

  • Someone charging an EV | sustainable transport

    Sustainable Transport

    We are an expert provider of professional services enabling the Clean Transport revolution for all market actors.

  • Blockchain Concept and City Network of Manhattan | Consultancy services at Gemserv


    Our expert consultancy services help businesses make the right decisions and gain competitive advantage.

  • Cyber Security

    Proactive approach to protection.

  • Data, Analytics & AI

    Data is at the heart of an organisation’s digital transformation. We can help you overcome challenges to deliver the right data to support your business.

  • Data Protection, Security & Risk

    We are an expert provider of professional services enabling the data revolution. We help businesses gain a competitive advantage through building trust with their consumers in handling data.

  • Digital Transformation

    We use the power of data and technology to create meaningful business change. For good.

  • Cabling, circuits in gold


    Our services help establish and maintain innovative market arrangements to enable change and ensure everyone can compete on a level playing field.

  • Project & Programme Management

    We provide professional services enabling the transformation of industries. Using our insight we work collaboratively with stakeholders to ensure complex markets work for everyone ...

  • Procurement & Commercial

    We provide strategic procurement and supply chain management services and will work with you to deliver value throughout your procurement and contract management activities.

  • Scheme Management

    We design, develop and manage assurance schemes for some of the most significant industry initiatives including smart metering and retail market entry.

  • Strategy

    We support organisations with their strategy formulation and implementation, helping them achieve their vision.

  • Testing & Assurance

    Our professional services help organisations develop robust processes to meet regulatory and best practice standards. We also help clients prepare for key changes to existing mar ...