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Responsible Business

Aiming for sustainable growth which delivers benefits for all.

Profit With A Purpose

Achieving profitable growth is important, but we aim to also deliver a wider positive, long-term and sustainable contribution to society.
We believe in ‘profit with a purpose’, combining commercial ambition with our desire to achieve a positive social and environmental impact. Initiatives range from those aimed at reducing our carbon footprint to giving back to the community through supporting charitable organisations and nurturing the next generation of talent within our industry.

Our Responsible Business Vision

  • Our People

    Attracting and developing the best people
    Embracing diversity and inclusion
    Creating a flexible and enjoyable working environment

  • Our Clients and Communities

    Championing fair and sustainable markets for consumers and businesses
    Volunteering and fundraising

  • Our Environment

    Reducing our environmental footprint and giving back to nature

Our Corporate Governance Statement

The economic, political and technological landscape is continually evolving and we need to ensure that we are adaptable to continue to play an integral role in shaping the industries we serve. Our Corporate Governance Statement sets out how we aim to achieve that.

Find Out More

Gemserv's Environmental, Social and Governance Policy (ESG)

Our ESG policy includes our philosophy and approach. It is reviewed annually by the Gemserv Board of Directors.

Click to view our Environmental, Social and Governance Policy (ESG)
Office workers, post-it notes collaborating

Corporate Social Responsibility

Every year we support two charities – chosen by our staff – and work with them to raise money from events such as cake sales and marathons.

    Alzheimers Society

    Alzheimer’s Society is the only UK charity that campaigns for change, funds research to find a cure and supports people living with dementia.

    Us in a Bus

    Us in a Bus specialises in providing high quality, effective, innovative and unique services for people who are ‘difficult to reach’.

Covid Support

As with many organisations, we adapted to working under difficult circumstances and made the C-19 Business Pledge to support our staff and customers.c19-business-pledge

Reaching Net Zero

    We are Carbon Neutral

    We are committed to reducing our impact on the environment by improving energy efficiency and promoting the circular economy to eliminate waste. Through a combination of internal reductions and carbon finance projects around the world we have reduced our emissions to net zero in accordance with The CarbonNeutral Protocol. As a result, we have achieved CarbonNeutral® status.

    View the link below to find out more about the Rural Clean Cooking project we support in India.


    Working together in the Race to Zero

    We are proud to have joined the Race to Zero by committing to the SME Climate Hub, a hub which is recognised by the United Nations Race to Zero campaign.

    West Midlands Net Zero Business Pledge

    As a net zero company Gemserv is proud to be doing its bit to tackle climate change wherever we operate, including in Birmingham, home to our low carbon business unit. We are delighted to have signed up to the WM Net zero business pledge’.

Gemserv Partners with future Net Zero

Gemserv supports the move to a net zero emissions future and we are working hard to play our part.

We are leading projects that are key to a clean energy system and working collaboratively with our clients to help them with the transition to a net zero world.

Decisive action is needed to stay ahead of the global climate and environmental emergency. Gemserv is therefore delighted to partner with future Net Zero, to work with them on their mission to inform, educate and inspire others by driving innovation through business collaboration on the pathway to net zero.

Find out more about future Net Zero