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Responsible Business

Aiming for sustainable growth which delivers benefits for all.

Profit With A Purpose

Achieving profitable growth is important, but we aim to also deliver a wider positive, long-term and sustainable contribution to society.
We believe in ‘profit with a purpose’, combining commercial ambition with our desire to achieve a positive social and environmental impact. Initiatives range from those aimed at reducing our carbon footprint to giving back to the community through supporting charitable organisations and nurturing the next generation of talent within our industry.

Our Responsible Business Vision

  • Our People

    Attracting and developing the best people
    Embracing diversity and inclusion
    Creating a flexible and enjoyable working environment

  • Our Clients and Communities

    Championing fair and sustainable markets for consumers and businesses
    Volunteering and fundraising

  • Our Environment

    Reducing our environmental footprint and giving back to nature

Our Corporate Governance Statement

The economic, political and technological landscape is continually evolving and we need to ensure that we are adaptable to continue to play an integral role in shaping the industries we serve. Our Corporate Governance Statement sets out how we aim to achieve that.

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Our 2022/23 B Corp Impact Report

Our B Corp Impact Report 22/23, a testament to our unwavering dedication to social and environmental responsibility.

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Office workers, post-it notes collaborating

Gemserv's Environmental, Social and Governance Policy (ESG)

Our ESG policy includes our philosophy and approach. It is reviewed annually by the Gemserv Board of Directors.

Click to view our Environmental, Social and Governance Policy (ESG)

Equality, Diversity & Inclusion

At Gemserv, we value the benefits that a diverse variety of skill-sets and experiences brings. To maximise equality opportunities and the potential of our people, we are committed to ensuring the success and inclusion of staff from all social, economic and ethnic backgrounds.

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Image depicting Multicultural Diverse Society

Corporate Social Responsibility

Every year we support charities – chosen by the Gemserv staff – and work with them to raise money from events such as cake sales and marathons.

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    Us in a Bus

    Us in a Bus specialises in providing high quality, effective, innovative and unique services for people who are ‘difficult to reach’.

Disability Confident Committed

Gemserv is a Disability Confident Committed Employer. We have committed to:

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people who meet the minimum criteria for the job
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people

View our Disability Confident Certificate.

Reaching Net Zero