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Man in a call centre with computers monitoring data.Man in a call centre with computers monitoring data.

Incident Exercises & Training

At Gemserv we understand the critical importance of cybersecurity in today’s digital landscape.

With the increasing number and complexity of cyber threats, it is crucial for businesses to have a robust incident response plan in place. Our Cyber Incident Response Service is designed to provide swift, effective, and comprehensive solutions to mitigate the impact of cyber incidents and protect your organisation’s valuable assets.

How do we deliver our Cyber Incident Response Service?

  • Rapid Incident Identification

    Our team of experienced cybersecurity professionals utilise our unique and advanced threat intelligence service to identify cyber threats targeting your systems. We swiftly respond to any suspicious activities to minimise the potential damage.

  • Incident Analysis and Triage

    Once an incident is detected, our skilled analysts perform a thorough analysis to assess the severity and impact of the cyber threat. By leveraging state-of-the-art tools and techniques, we quickly triage the incident, prioritise response efforts, and develop a tailored plan to mitigate the risks.

  • Containment and Eradication

    Our expert incident responders employ a systematic approach to contain the incident and prevent further compromise of your systems. We utilise industry best practices to isolate affected systems, remove malicious software, and restore your environment to a secure state, minimising downtime, and disruption to your operations.

  • Remediation and Recovery

    Once the immediate threats have been neutralised, we work closely with your organisation to develop a comprehensive remediation plan. Our experts provide guidance on strengthening your cybersecurity posture, implementing necessary controls, and assisting with the recovery of any compromised data or systems.

Why Gemserv?

Choosing Gemserv’s Cyber Incident Response Service offers several significant advantages for your business.

  • Rapid Response

    Time is of the essence when it comes to cybersecurity incidents. We understand the urgency and act swiftly to minimise the impact of an incident, helping you mitigate potential financial losses, reputational damage, and regulatory consequences.

  • Expertise and Experience

    Our team comprises highly skilled cybersecurity professionals with extensive experience in incident response. With a deep understanding of the evolving threat landscape, we are well-equipped to handle a wide range of cyber incidents, from ransomware attacks to data breaches. 

  • Tailored Solutions

    We recognise that every organisation has unique security requirements. Our incident response service is customised to your specific needs, ensuring that the solutions provided align with your business objectives, compliance regulations, and industry standards.

  • 24/7 Availability

    Cyber threats can arise at any time. Our incident response team is available round-the-clock to provide immediate assistance and support, ensuring that you have access to expert guidance whenever you need it.

  • Prevention and Preparedness

    Beyond incident response, we also offer proactive services to help organisations bolster their cybersecurity defences. From vulnerability assessments to employee training, we assist in building a resilient security framework that minimises the likelihood of future incidents.

Get in touch

Contact us today to discuss your vulnerability management needs and explore how our service can help you bolster your security defences. Don’t leave your business exposed to unnecessary risks — partner with us for robust and reliable vulnerability management solutions.

Contact Us

Our other cyber security service offerings

  • Someone on a laptop with graphs being projected

    Cyber Business Strategy & Framework

    Helping develop a robust cyber business strategy.

  • Risk Management

    Building a better approach to risk.

  • Third Party Assurance

    Providing confidence in the suppliers you work with.

  • Payment Card Data Security | A padlock on top of bank cards, mobile phone and keyboard.

    Payment Card Industry Data Security Standard

    Minimising risk and cost in meeting industry standards.

  • Business Continuity

    Helping make sure you could cope in a crisis.