The healthcare sector in the UK (and worldwide) faces significant challenges, with unprecedented levels of demand, cost of treatment increasing and workforce challenges on a scale not seen before. Digital solutions provide a clear opportunity to enable health services to successfully mitigate these challenges.

The ageing population – with its associated longer-term, multiple illnesses and higher care costs – is driving the need for further and deeper integration of health and social services, allowing a joined-up approach to support patients, both inside and outside hospitals (often in their own homes).

New technology solutions are helping change how patients are informed about their own needs and how they access healthcare. The use of telemedicine and remote diagnostics is facilitating the move away from institutionally based services in hospitals towards locally based services in the community, improving patient experiences at doctors’ surgeries and making it easier to access help at home.

Even more dramatically, technology is transforming healthcare delivery, from diagnosis being supported by Artificial Intelligence to gene profiling enabling personalised medicine, making sure individuals get the treatments that work best for them.

These developments produce vast amounts of data, which must be handled ethically, efficiently, and securely.

Gemserv’s expertise in working with the health services, including the NHS, Government and other key stakeholders, allows it to be at the heart of this opportunity, harnessing its experience to identify and deliver real step changes in how technology can be successfully exploited within health services to deliver significant IT enabled changes that make genuine differences to patient care.