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Collage image of Gemserv staff doing a variety of activities

Our B Corp Impact Report

B Corp Certification is a global recognition of meeting rigorous standards of performance, accountability, and transparency in ESG (Environmental, Social, and Governance).

To obtain its B Corp status Gemserv went through a rigorous external audit process that required us to demonstrate best practice across environmental sustainability, community impact, employee benefits, customer stewardship and business governance.

To affirm our ongoing commitment to B Corp and our accreditation, we have produced our first Impact Report which is testament to our unwavering dedication to social and environmental responsibility.

This report is not just a reflection of our past accomplishments, but a compass guiding us towards a future where responsible business practices are the norm and not the exception. It also reflects the dedication and work of each member of our organisation to deliver against our mission as a responsible and purpose-driven company.

Alex Goody, Gemserv Chief Executive, said:

We believe in using business as a force for good and are committed to using our expertise to empower organisations to create lasting change.

We are Focused on Impact

  • 13%+ increase

    In energy theft reports in 2023 compared to 2022 using the reporting environment created by Gemserv

  • 160k+ tonnes

    CO2 reduced by Frimley NHS trust per year by 2040 with our support

  • 26+tonnes of CO2

    Saved through our electric vehicle scheme

  • 10,000+ applications

    Assisted for energy efficiency support to fuel poor homes through the Mayor of London’s Warmer Homes 3 project

  • 42% business-related emissions

    Of our total emissions in 2021/22

  • 140+ completed

    Cyber risk assessment reviews on the GB Smart Metering Infrastructure

  • 4 apprenticeships

    Of current staff members

  • £640m+ funding delivered

    Through our heat network projects

Our B Corp Summary Score - 103.4

  • Environment - 11.3
  • Governance - 18.7
  • Community - 16.7
  • Customers - 22.5
  • Workers - 34.2

Gemserv is proud to have achieved B Corporation status since 2022