THE CHALLENGE
Our client, who serves 910K+ customers in Northern Ireland, sought a Cyber Security partner for expert guidance and real-time support during incidents. They aimed for tailored advice, independence, and compliance with NIS and ISO 27001 standards.
Their expectations from their cyber security partner were:
- Proven experience in generating policies, procedures, baselines, and standards.
- Conducting NIS Regulation-based Gap Analysis.
- Proposing methodologies and performing risk assessments.
- Evaluating and testing implemented solutions.
Some of the client’s deliverables included:
- Infrastructure health checks.
- Application security and penetration testing.
- Security training.
THE SOLUTION
- We conducted two days of stakeholder engagement workshops to build key relationships and define the scope of work, ensuring alignment for a successful partnership.
- Implemented ad-hoc services, established a dedicated ticketing system, and set up a secure file-sharing platform for efficient communication, incident reporting, and secure document uploads.
- Performed a comprehensive NIS directive gap analysis, recommending updates and additions to ensure compliance with current security policies.
THE IMPACT
- We developed an ongoing cyber security solution that adheres to NIS and ISO 27001.
- The client commissioned Gemserv to undertake further security work relating to smart metering.