Practice Lead - Cyber Security & Privacy Team
An experienced IT Security professional with 20+ years’ IT arena experience, Mark joined Gemserv as a Principal Consultant / QSA in October 2013; and is one of the companies Lead QSA’s responsible for delivering PCI DSS assessments and consultancy to the Gemserv client base. A PCI DSS Compliance Audit Specialist, who can translate client business needs into a controls environment; experienced with compliance touch points for retail, Insurance, call centres, hotels and IT Service Provider applications operations with a proven track record.
Mark is the Gemserv Practice Lead – Cyber Security & Privacy Team manager responsible for a team of 18 consultants who have delivered quality service to Gemserv’s client base covering three key areas, Data Privacy, Cyber Security and general GRC and assessment services covering a multitude of standards.
As the Practice Lead Mark created a synergy and built the team culture and consensus to move operations and projects forward and improve client delivery and retention in all industry and public sectors.
Prior to moving Gemserv Mark held a QSA Consultancy position for IRM plc, PCI Project Manager for Monarch Airlines and IT Compliance Manager for Merlin Entertainments Group. He has been working in the compliance and information security area and heavily involved in PCI DSS since 2009, with over 20 years of experience as an IT Professional, maintaining current QSA and CISM certifications.