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Thoughts

Cyber Threat Intelligence for Energy Theft Prevention

26th Mar, 2024

THE CHALLENGE

The client is an independent organisation responsible for the managing, developing, and maintaining of a set of obligations governing market participants operating in the energy market within Great Britain.

The client articulated they had four primary use cases that needed coverage; these were:

  • An understanding of the way in which people are stealing energy, including bypassing meters, and how they are sharing information online.
  • Protecting the organisation’s reputation and providing counter narratives to material online.
  • Educating consumers and countering wide-spread misinformation.
  • Protecting the organisation and the wider energy market participants by identifying data leaks and harmful online discussions.

THE SOLUTION

Gemserv was contracted by the client to provide a managed theft monitoring service in aid of the client’s campaign to reduce theft.

Using Cyber Threat Intelligence, Gemserv implemented an energy theft monitoring service. This included:

  • Collecting and analysing media in real-time including Open Web, Deep Web, and Dark Web content.
  • Monitoring sources, including paste bins, blogs, forums/message boards, IRC channels, social media, niche sites, malware/vulnerability technical reporting, news outlets, financial exchanges, official government announcements.
  • Weekly reports were sent to the organisation on findings with items of interest analysed by our theft experts to determine potential appropriate next steps, agreed by our client.

THE IMPACT

  • Gemserv successfully identified the main individuals and groups who support and promote energy theft.
  • The outputs from this engagement enabled the industry to be better informed.
  • This enabled the client to adapt their response to emerging trends and specific intelligence.

Authors

Ian Hirst

Partner, Cyber Threat Services

Read Bio