Gemserv – A Trusted Partner to the Public Sector
Gemserv specialises in consultancy and outsourcing services. Through our expertise – such as in digital transformation, cyber security and programme management – we are helping address challenges right across the public sector.
We understand the increasing pressure to deliver ever-more efficient and tailored services, while keeping costs under control. This includes the drive to place more services online, the increasing use of artificial intelligence and machine learning to speed up delivery, and understanding the potential value of the vast amount of data held by public bodies.
Gemserv is able to draw on deep experience – whether that’s supporting the government’s roll out of 53m smart meters across Great Britain or helping a major police service to handle its facilities management information securely – and we stand ready to help other public sector organisations with their digital journey.
Public Sector's Industry Expertise
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Governance Design: Broadband and Landline Switching
The UK communications regulator – Ofcom – required the implementation of a centralised and streamlined switching process for broadband and landline customers.
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Governance Design: Circular Economy and the EPR
Government committed to introducing packaging Extended Producer Responsibility (EPR). Whilst the benefits of introducing an EPR are clear, there are numerous approaches to implementing it.
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Procurement and Procurement Support
A state-owned economic development organisation (set up by the Government) needed to identify and procure a suitable Fund Manager to administer an investment fund on its behalf.
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Scheme Management: Smart Metering
The Smart Energy Code defines the rights and obligations of energy suppliers, network operators and other parties involved in the end-to-end management of the roll out of 53m smart meters in GB.
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Scheme Governance and Design: Microgeneration Certification Scheme
The MCS is a standards organisation that was founded in 2006. It certifies low-carbon installations and installers used to produce electricity and heat from renewable sources.
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Grant Management Schemes: Heat Network Investment Project
BEIS wanted to promote heat networks installation and they needed a service to assess and process applications for grant funding.
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Regulation and Regulation Management: Switch Energy Supplier
Competition in the energy market is governed through the Retail Energy Code which consolidated multiple switching arrangements into a single regulatory code.
Gemserv's Awards And Certificates
Gemserv are accredited and certified according to the requirements of complex public sector projects. Find out more about Gemserv’s awards and certificates below.
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Gemserv is proud to have achieved B Corporation status.
Find out more about our B Corp certification.
- Investors in People Certified
- Cyber Essentials Certified
- Cyber Essentials Plus Certified
- QMS Certified to ISO 9001:2015
- ISMS Certified to BS EN ISO/IEC 27001:2017
- EMS Certificated to ISO 14001:2015
- Achieved Data Security and Protection Toolkit Certification
- CarbonNetural® Certified
- Gemserv secures a position as one of the UK’s Leading Management Consultants for 2023
- Disability Confident Committed Employer
- Gemserv have joined the Prompt Payment Code (PPC).
Social Value
As a purpose-driven business we understand the opportunity to drive better social and environmental outcomes through public procurement. Leveraging the nearly £300bn in annual spend by ensuring social value is evaluated in bids is a positive move by the government, and Gemserv can help procuring authorities and those bidding for contracts fulfil this new requirement.
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